Our Consumer Duty Implementation Plan incorporates feedback from the FCA’s thematic review of implementation plans. This enables firms who are coming into scope of the Consumer Duty or having to apply it for the first time to have in place a plan for how the firm will comply.
This Consumer Duty Implementation Plan allows you to quickly review the activities you need to undertake to meet the requirements.
Included in your digital download are:
- Breakdown of project activities by workstream
- Suggested timings for all of your project activities
- Space to allocate tasks to named individuals
- Guidance on what to consider as you go about your implementation
- Guidance on how to use the template
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